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How to create an RMA

To create an RMA, you'll want to log into your account by clicking this link: Log In

Next move your mouse to the upper left corner of the site to open the navigation menu. Access your account by clicking on your e-mail address or the button that says "my account".

 

From here you'll see a list of your orders, and those eligible for returns will have "Create Return" below it.

 

 

Click on "Create Return" to continue, and select the product(s) you would like to return. 

Once completed, you will receive a confirmation e-mail that contains a return number (also known as an RMA number). Please write this number on the outside of the package to speed up the returns process. 

You can track the status of your return by clicking the "Return Requests" menu option in your account area. As soon as your return is received and processed you will be notified about any actions taken or if we need any additional information.

 

If you have any further questions please contact us at sales@bagriders.com or call at 844.404.7344.

 

 

*Returns are subject to a 7% restocking fee if cash/credit is the return payment method